Is Hone Health Legit?
Yes. Hone Health is run by Time Therapeutics, Inc. dba Hone, of New York, rated A+ and accredited by the BBB and 4.8 out of 5 from 12,488 reviews on Trustpilot; one gap is that it does not name the pharmacy that fills its prescriptions.
Hone Health is an affiliate partner: we earn a commission if you sign up through our link, and it does not change its score or rank. Affiliate disclosure
Patient ratings, complaints, cost and our verdict: Hone Health reviews
BBB record
The BBB rates it A+ and accredited, with 125 complaints filed over three years, 44 of them in the last 12 months (read 12 October 2026; rating re-checked 4 November 2026).
Source: BBB profile, read Oct 12, 2026
Trustpilot
On Trustpilot it holds 4.8 out of 5 from 12,488 reviews, and it replied to 98% of negative ones (read 4 November 2026).
Source: Trustpilot, read Nov 4, 2026
Pharmacy
It does not name the pharmacy that fills its prescriptions.
Source: honehealth.com, read Aug 30, 2026
Legal entity: Time Therapeutics, Inc. dba Hone (Hone Health). Scored 7.9/10, ranked #3 of 40 clinics we track.
Third-party records
What we found outside Hone Health's own site. BBB, its named pharmacy partner (or lack of one), and whether it publishes a real HIPAA notice.
Better Business Bureau
A+ rating · BBB accredited · 125 complaints filed (checked 2026-10-12)
125 complaints filed over 3 years, 44 in the last 12 months (re-read 2026-10-12; 122 on 2026-08-30). On 2026-08-30, 0 were unanswered.
Accredited since 2023-12-28. Re-read 2026-10-12: unchanged at A+; the profile links honehealth.com. Re-read 2026-11-04 via bbb.org/api/search (rating and accreditation only; profile and complaint pages return 403 to automated reads, so complaint counts stay at their read date): A+, accredited.
Pharmacy partner
Hone Health does not name the specific pharmacy that fills or compounds its medications (checked honehealth.com, 2026-08-30). That is the norm for this category, not unusual for Hone Health specifically. Most providers we've checked don't name one either.
HIPAA disclosure
Published. A real HIPAA-specific notice, checked 2026-08-30. Real Notice of Privacy Practices, verified directly. Names the covered entity as "Broad Health, P.A. and the members of its Affiliated Covered Entity". A different legal name than the BBB entity (Time Therapeutics, Inc.), consistent with a holding-company/operating-practice split rather than a contradiction.
Sources: BBB profile, Privacy policy
This page states a legal/regulatory record, not a purchase recommendation. Read the full Hone Health review → for pricing, treatment options, and our scored verdict against every clinic we track.
A low score or an open finding is a measurement against our published rubric, not an accusation. See our editorial policy →.